Frequently Asked Questions
Yes. You can create a Free account and start designing your home right away. Cedreo provides you with everything you need, from drawing floor plans, interior design and adding furnishings to creating 3D photorealistic renderings.
No. After signing up for free, you will be able to start drawing your floor plans and create 3D renderings.
We accept payments by credit card (Visa, MasterCard, American Express) and PayPal.
Not at all! Cedreo is 100% online, all you need is a strong internet connection. Just sign up, activate your account and get ready to draw.
Yes, you can upgrade your account to any plan and maintain access to all of your existing projects. However, it is not possible to downgrade your plan from Personal to Free, from Pro to Personal, or from Enterprise to Pro or Personal.
Once you have subscribed to any plan, you will not have the possibility to switch back to the Free plan.
Yes, you can change your subscription to switch to an annual pricing plan. You will be billed once a year and maintain access to all of your existing projects. However, it is not possible to downgrade your plan to a monthly plan.
You will have a better experience when using a high-resolution screen. You will need a mouse to draw and furnish your project.
The Free offer will allow you to create one project in Cedreo with limited access to furnishings and materials and 5 realistic 3D renderings.
Yes. You can buy as many personal projects as you want on the same account. Each project comes with 20 rendering credits. Those projects remain available over the duration of your subscription. You can delete and recreate a project as many times as you want, as long as you don’t exceed the number of simultaneous project credits bought.
Yes. You can buy additional renderings for both the Personal and Professional plan. Those additional renderings will be credited to your account but will not reset at the end of the subscription period like the monthly renderings credits.
Yes. If you subscribed to a monthly or annual-based plan, you can cancel your subscription at any time up to the last day of the billing cycle, defined by the date you signed up for a paid plan. Once cancelled, you will still be able to use Cedreo until the last day of the billing period.
If you subscribed to a professional or enterprise, offer then renderings don’t roll over from one month to the next and unused monthly renderings expire:
– for a monthly billed subscription, at the end of the billing cycle.
– for an annually billed subscription, every month, the same day as your subscription.
This does not apply to additional renderings purchased which will remain until they are used with no expiration.
You can upload a jpeg, png or dwg file and draw your project over it.
You can use a Windows or Mac computer with core i5 (core i3 could work) with Windows 7+ or OSX 10.10+. The most important thing is the quality of your internet connection. You have to use Chrome (recommended), FireFox, Microsoft Edge or Safari as your web browser.
Yes. If you need to work as a team and need to share your projects or construction drawings, we have a plan that can meet your needs. Let’s talk about it!
A Free acount will be accessible for 3 years unless you subscribe to a paid offer before the end of 3-year period. If you don’t, your project will be deleted at the end of this 3-year period.
A Personal acount will be accessible for 10 years unless you subscribe to a Pro or Enterprise offer before the end of 10-year period. If you don’t, your project will be deleted at the end of this 10-year period.
What if I cancel my subscription before it’s expired? If you’d like to cancel before your subscription period has ended, you will have access to your account up until the end of the period (monthly or annual) you have paid for. After that, it will be canceled. No refund will be issued for the unused subscription period. We hope you will come back and try us again as we’re adding new features continuously.